Rotation 3: Ambulatory Care with Dr. Trisha Wells
While many ambulatory care pharmacists are only in clinic a
few days each week, I was fortunate to spend my ambulatory care rotation with
Dr. Trisha Wells who sees patients five days a week. The physicians at the
University of Michigan Brighton Health Center are currently scheduling
patients’ next appointments at least six months out, so they rely on Dr. Wells
to see patients with chronic diseases in between their physician visits.
Specifically, the chronic diseases I helped manage on Dr. Wells’ rotation were
diabetes, high blood pressure (hypertension), and high cholesterol
(hyperlipidemia).
A typical morning on rotation with Dr. Wells consisted of a
combination of 30-minute in-clinic appointments and 15-minute phone appointments.
For the in-clinic appointments, I would first present the patient case to Dr.
Wells and we would discuss my plan for the patient, including whether I wanted
to order any labs and how I would adjust the patient’s medications. Then, I
would collect the patient from the lobby, get their weight, and bring them into
Dr. Wells’ office. Next, I would ask the patient a set of routine questions
about their diet, exercise, home blood sugar readings, caffeine intake, and
medications. Then, I would take the patient’s blood pressure and perform a foot
exam (if the patient was due for one). Lastly, Dr. Wells would discuss our plan
with the patient. Sometimes, the plan involved adjusting the patient’s insulin
doses, oral diabetes medications, or blood pressure medications. Other times
the plan involved improving the patient’s diet or exercise. In the latter case,
we used a technique called motivational interviewing by asking the patient what
changes he or she wanted make for diet and exercise instead of telling the
patient what to do. I really enjoyed individualizing a plan for each patient
based on the patient’s lifestyle, daily routine, and values.
Some of the patients had multiple appointments with Dr.
Wells during my five weeks in her clinic, and it was a great experience to
build relationships with these patients over time and get to know each patient
individually. For example, I loved it when one patient brought her dog to
clinic. This was one of the best-behaved dogs I have ever met. He even carried the
patient’s glucometer and test strips in a saddlebag! I also enjoyed building a
relationship with a patient who was starting to use insulin for the first time.
We taught her how to inject insulin, showed her how to use her glucometer,
and answered all of her questions about diabetes. Building these relationships
with patients made my time in clinic a rewarding experience.
After mornings full of clinic appointments, the afternoons
were spent writing clinic notes to document each patient’s appointment and preparing
presentations. Throughout the rotation, I presented topic discussions on
diabetes, hypertension, and congestive heart failure. The other student on
rotation with me, Haya, presented topic discussions on hyperlipidemia, diet and
exercise, and asthma. Preparing these topic discussions often felt
time-consuming and tedious, but after discussing each topic with Dr. Wells and
listening to her clinical pearls, I definitely have a better understanding for
how to optimally manage each of these disease states. I also presented two
journal clubs on recent primary literature and gave a presentation on a patient
case to other P4 students on rotation with U of M ambulatory care pharmacists.
Overall, I truly enjoyed the plethora of patient care
experiences on my ambulatory care rotation. I was pleasantly surprised by the
autonomy pharmacists have in this role. Ambulatory care pharmacists can
order their own labs, take blood pressures, perform foot exams, schedule
follow-up appointments, and adjust patients’ medications. However, I did not
like limiting my patient care to three disease states. Diabetes, hypertension,
and hyperlipidemia are complex chronic conditions to manage, but I missed
managing all of the patient’s disease states like I did in the inpatient setting. I still think an inpatient clinical specialist position is a better career choice for me, but ambulatory care was a great
experience because of all the patient interaction.